Automated Teller
System
USER GUIDE
V7.6 7/2008
For information on adding or editing transactions, or if you want to change the layout of your daily sheets, see the ATS Setup documentation.
Table of Contents
Welcome to the ATS documentation!
Teller Menu with interactive hyperlinks:
Below is an image of the ATS Teller menu. Click any of the
buttons or menus to jump directly to that section.
Section
1.0 Opening ATS.............................................................................................................................................................Open
the ATS Application.
Section
2.0 Daily Work...............................................................................................................................Process,
void, and lookup teller transactions.
2.1 Teller
Transactions...............................................................................................................................................Process
a teller transaction.
2.2 Adjustment......................................................................................Create
an offset in the Teller Daily Sheet for any type of transaction.
2.3 Void
Transaction......................................................................................................................................Void
(or unvoid) a teller transaction.
2.4 OTC
Cancel Application.......................................................................................Cancel
the application for a sticker that has been sold.
2.5
Lookup – Bill Payments......................................................................................Search
by name and account number for bill payments.
2.6 Lookup
– Money Orders..........................................................................................Lookup
money orders by number, amount, and date.
2.7 Lookup
– Maker................................................Search for and
view Makers. Manage account information, flags, and check images.
2.8
Lookup – OTC City Stickers.................................................................Lookup,
view, edit, and reprint city stickers that have been sold.
Section 3.0
Closeout................................................................................................................Closeout
the Teller or access other closeout functions.
3.1 Teller
Closeout.......................................................................................................................................................................Closeout
the teller.
3.2 Closeout
Deposit...................................................................................................................................................Closeout
the teller Deposit.
3.3
Reverse Last Closeout................................................................................................Undo
the effects of the most recent teller closeout.
Section 4.0 Reports......................................................................................................................................View
reports that are relevant to Teller activity.
4.1 Teller
Daily Sheet......................................................................................................................................View
the current Teller Daily Sheet.
4.2
Teller Daily Sheet - History...............................................................................................................................View
past Teller Daily Sheets.
4.3
Reprint Closed Daily Sheet in Not-Closed Session................................................View
Teller Daily Sheet when Store is not closed.
4.4 Transaction
List..............................................................................................................................................View
a list of teller transactions.
4.5
Transaction List - History....................................................................................View
a list of teller transactions in closed out sessions.
4.6 Inventory
Report...........................................................................................................................................................
View the teller inventory.
4.7 Liability
Report............................................................................................................................View
liability totals for the closed out Teller.
4.8 Inventory
Leger....................................................View the current
quantity and history of transactions for an individual inventory item.
4.9
License Status Report......................................................................................................................Lookup
and view License applications.
Section
5.0 Transfers.................................Transfer
inventory between Tellers, or enter Vault mode to transfer items into and out
of the Vault.
5.1 Teller
to Teller Transfer..........................................................................................................................Transfer
inventory between Tellers.
5.2 Vault Mode............................................................Bring
up the Vault menu where inventory is maintained and the store is closed out.
Section
6.0 Maintenance............................................................................Maintain
general settings for money orders and Chicago OTC stickers.
6.1 Edit
Box Information...........................................View and change
the current money order number, or enter numbers of a new box.
6.2 Enter
Manual M.O...................................................................................................Enter
a money order into the system without printing it.
6.3
Sticker Batch Maintenance....................................................................................Enter
and view the sticker numbers available for sale.
6.4 OTC
Holdovers Work....................................Complete the customer
information for a sticker that has been sold but not uploaded.
Section
7.0 Help...................................................View
licensing and session information. Access the ATS documentation and
release notes.
7.1 Licensing.....................................................................................Enter
a License Key to account for new DCS applications or versions.
7.2
Licensing Information...................................................View
a list of DCS applications that are available under your current license.
7.3 Session
Information..........................................................................................
View session information for the Teller that is logged in.
7.4 About
Software.................................View basic software version
information, or change the language of buttons and menu items.
7.5 ATS
Help (on Web)...........................................View the newest ATS
documentation for detailed instructions on using the software.
7.6 About DCS...................................................................................................................................................View
software version information.
7.7
What is New (on Web)...............................................View the
release notes: program enhancements, revisions, and new features.
Below is an image of the ATS Vault menu. Click
any of the menu items to jump directly to that section.
Section 8.0 Daily Work....................................................................................................................................................Process
or void Vault transactions.
8.1
Transfer Vault Inventory.................................................................................................................Transfer
inventory into or out of the Vault.
8.2 Cash Check...................................................................................................................................................Cash
a check directly from Vault.
8.3 Vault M.O...........................................................................................................................................Print
a Store Money Order from the Vault.
8.4 Void
Transaction......................................................................................................................................Void
(or unvoid) a Vault transaction.
Section 9.0 Closeout..............................................................................................................................Closeout
Store or manually start a new session.
9.1 Store
Closeout.......................................................................................................................................................................Closeout
the store.
9.2 Closeout
Liability......................................................................Print
Money Orders for any liabilities that are not closed out with Store.
9.3 Start New Day..................................................................................................................Start
a new session without closing out the Store.
Section 10.0 Maintenance................................................................................................................................Manually
adjust inventory or cash balances.
10.1
Adjust Inventory Quantity.......................................Manually
adjust inventory for Vault and Teller drawers without affecting balance.
10.2
Balance Recalculation...............................................................................Recalculate
the Cash at Close for any closed-out session.
10.3 Adjust
Balance........................................Change the balance of a
closed-out session by adjusting the teller or Vault Cash Count.
10.4
Liability Consistency Check............................... Verify that any
changes made to liabilities did not create inconsistencies in data.
10.5
Undo last write-off shortage (Cash Count Method)........................................................Re-establish
the year-to-date store balance.
Section 11.0 Reports...........................................................................................View
Daily Sheets, Transaction Lists, Inventory and Liability reports.
11.1 Teller
Daily Sheet.................................................................................................................................................View
the Teller Daily Sheet.
11.2 Vault
Daily Sheet....................................................................................................................................................View
the Vault Daily Sheet.
11.3 Store Daily
Sheet.........................................................................................................View
the Store Daily Sheet for the current session.
11.4
Teller Transaction List......................................................................................View
a list of transactions for a teller or group of tellers.
11.5
Vault Transaction List..................................................................................................................................View
a list of Vault transactions.
11.6
Inventory Reports............................................View the
current inventory for a teller or group of tellers, the Vault, or the entire
store.
11.7
Liability Reports...............................................................................................................View
liability totals for tellers that are closed out.
11.8 Inventory
Leger.................................................View the current
quantity and history of transactions for an individual inventory item.
11.9
Store Daily Sheet Export..................................................................................................................Export
Daily Sheet for a selected date.
11.1.0 ReExport SigCard Report..................................................................Create
a text document of checks cashed for a specified date.
11.1.1
Transaction Statistic.................................................................View
a graphical representation of teller activity for a specified date.
11.1.2 Print Check
Images.........................................................................................................View
or print check images for a specified day.
Section 12.0 Help.....................................................View
licensing and session information. Access the ATS documentation and
release notes.
12.1 System
Information..........................................................................................................................View
session information for the Vault.
12.2 About
Software...............................View basic software version
information, or change the language of buttons and menu items.
12.3 ATS Help..........................................................View
the newest ATS documentation for detailed instructions on using the software.
12.4 About DCS................................................................................................................................................View
software version information.
Appendix
Appendix
2 – Date Selection Screen
Appendix
3 – If Money Orders Don’t Print at Store Closeout
Appendix
4 – If Money Orders Don’t Print at Teller Closeout
Appendix
5 – Tracking Down a Shortage/Overage
Appendix
6 – Using the Report Screens